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Artificial intelligence becomes operating system for retail from chatbots to interconnected decisions M. Jay M. Jay
Intelligence

Artificial intelligence becomes operating system for retail from chatbots to interconnected decisions

Listen to this article Read by Anchor Retail Dive published an analysis sponsored by Rokt that observes a fundamental shift in how major retailers employ artificial intelligence: the focus is no longer on customer-facing applications such as chatbots and recommendation engines, but AI has become the “linking layer” that connects
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2 min read